CLUB POLICIES

      1. Membership Enrollment

  • Membership is valid only upon completion of this Agreement, required waivers, and payment
  • Membership is non-transferable
  • Member must be at least 18 years old or have a parent/guardian sign if under 18

      2. Probationary Period (First 30 Days)

  • All new members are subject to a thirty (30) day probationary period beginning on the start date of membership
  • During this period, Sportrex Fitness reserves the right to observe member behavior, gym etiquette, and training routines to ensure alignment with facility standards and culture
  • The probationary period is intended to ensure a safe, respectful, and compatible gym environment for all members
  • Sportrex Fitness may, at its sole discretion, terminate or decline continuation of membership during the probationary period for reasons including but not limited to: Unsafe or reckless training behaviour
  • Disruptive, disrespectful, or inappropriate conduct
  • Repeated failure to follow gym rules or staff instructions
  • Termination during the probationary period does not obligate Sportrex Fitness to provide a refund, except where required by law

      3. Membership Types & Access

  • Membership types and pricing are determined by Sportrex Fitness and may change with notice
  • Basic Membership provides full gym access when paired with personal training services
  • Membership access is subject to gym hours and facility rules 3. Personal Training & Coaching Services
  • Personal training and coaching services are separate from membership fees
  • All personal training clients must maintain an active Sportrex Fitness membership for tracking and liability purposes
  • Training sessions must be booked through approved Sportrex systems
  • Sportrex Fitness is not responsible for agreements made directly between members and independent trainers

      4. Rules, Conduct & Facility Use

  • The Member agrees to:
  • Follow all gym rules, policies, and posted signage
  • Use equipment properly and return it after use
  • Treat staff and other members with respect
  • Refrain from aggressive, unsafe, or inappropriate behavior Sportrex Fitness reserves the right to revoke access for rule violations.

      5. Health & Medical Disclaimer

  • Member affirms they are physically able to participate in exercise activities
  • Member understands that exercise involves inherent risks
  • Member is responsible for consulting a physician before beginning any fitness program

      6. Assumption of Risk & Waiver of Liability

  • The Member voluntarily assumes all risks associated with participation in activities at Sportrex Fitness, including injury or illness.
  •  The Member agrees to release, waive, and hold harmless Sportrex Fitness, its owners, staff, contractors, and affiliates from any claims arising from use of the facility.

      7. Membership Fees & Payments

  • Membership fees are due as agreed at sign-up
  • Failure to pay may result in suspension or cancellation of membership
  • Membership fees are non-refundable unless required by law

      8. Freezes, Cancellations & Termination

  • Freeze or cancellation policies are determined by Sportrex Fitness
  • Sportrex Fitness reserves the right to terminate membership for misconduct, non-payment, or policy violations
  • No refunds will be issued for terminated memberships due to violations

      9. Photo, Video & Media Release

  • Member grants Sportrex Fitness permission to use photos or videos taken within the facility for promotional and marketing purposes unless otherwise stated in writing.

      10. Privacy & Confidentiality

  • Member information will be kept confidential and used only for business and legal purposes
  • Sportrex Fitness complies with applicable privacy laws

      11. Governing Law

  • This Agreement shall be governed by the laws of Ontario, Canada.
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