CLUB POLICIES
1. Membership Enrollment
- Membership is valid only upon completion of this Agreement, required waivers, and payment
- Membership is non-transferable
- Member must be at least 18 years old or have a parent/guardian sign if under 18
2. Probationary Period (First 30 Days)
- All new members are subject to a thirty (30) day probationary period beginning on the start date of membership
- During this period, Sportrex Fitness reserves the right to observe member behavior, gym etiquette, and training routines to ensure alignment with facility standards and culture
- The probationary period is intended to ensure a safe, respectful, and compatible gym environment for all members
- Sportrex Fitness may, at its sole discretion, terminate or decline continuation of membership during the probationary period for reasons including but not limited to: Unsafe or reckless training behaviour
- Disruptive, disrespectful, or inappropriate conduct
- Repeated failure to follow gym rules or staff instructions
- Termination during the probationary period does not obligate Sportrex Fitness to provide a refund, except where required by law
3. Membership Types & Access
- Membership types and pricing are determined by Sportrex Fitness and may change with notice
- Basic Membership provides full gym access when paired with personal training services
- Membership access is subject to gym hours and facility rules 3. Personal Training & Coaching Services
- Personal training and coaching services are separate from membership fees
- All personal training clients must maintain an active Sportrex Fitness membership for tracking and liability purposes
- Training sessions must be booked through approved Sportrex systems
- Sportrex Fitness is not responsible for agreements made directly between members and independent trainers
4. Rules, Conduct & Facility Use
- The Member agrees to:
- Follow all gym rules, policies, and posted signage
- Use equipment properly and return it after use
- Treat staff and other members with respect
- Refrain from aggressive, unsafe, or inappropriate behavior Sportrex Fitness reserves the right to revoke access for rule violations.
5. Health & Medical Disclaimer
- Member affirms they are physically able to participate in exercise activities
- Member understands that exercise involves inherent risks
- Member is responsible for consulting a physician before beginning any fitness program
6. Assumption of Risk & Waiver of Liability
- The Member voluntarily assumes all risks associated with participation in activities at Sportrex Fitness, including injury or illness.
- The Member agrees to release, waive, and hold harmless Sportrex Fitness, its owners, staff, contractors, and affiliates from any claims arising from use of the facility.
7. Membership Fees & Payments
- Membership fees are due as agreed at sign-up
- Failure to pay may result in suspension or cancellation of membership
- Membership fees are non-refundable unless required by law
8. Freezes, Cancellations & Termination
- Freeze or cancellation policies are determined by Sportrex Fitness
- Sportrex Fitness reserves the right to terminate membership for misconduct, non-payment, or policy violations
- No refunds will be issued for terminated memberships due to violations
9. Photo, Video & Media Release
- Member grants Sportrex Fitness permission to use photos or videos taken within the facility for promotional and marketing purposes unless otherwise stated in writing.
10. Privacy & Confidentiality
- Member information will be kept confidential and used only for business and legal purposes
- Sportrex Fitness complies with applicable privacy laws
11. Governing Law
- This Agreement shall be governed by the laws of Ontario, Canada.
